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With over 100 successful Microsoft Dynamics CRM implementations, First Tech Direct, a Microsoft Gold Certified partner are the experts in CRM business.  We can give your organization the ablity to grow your customer relationships with Microsoft Dynamics CRM.

Microsoft Dynamics® CRM is a full customer relationship management (CRM) suite with marketing, sales, and service capabilities that are fast, familiar, and flexible, helping businesses of all sizes to find, win, and grow profitable customer relationships. 

First Tech Direct can help your company effectively manage customers lifecycle- from marketing to sales to service - which is critical to your company's profitability and growth.

Fast, Productive Sales Management

  • Familiar interface drives user adoption and increase productivity
  • Workflow-driven sales processes ensures consistency and efficiency
  • Full spectrum of sales intelligence capabilities provide insight and accurate forecasts

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Fast, Consistent Customer Service

  • Comprehensive customization and core platform capabilities ensures business agility
  • Advanced workflow ensures consistency for service experience
  • Complete range of service analytics from basic reporting to sophisticated OLAP and predictive modeling

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