|
| |
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Lapsed Microsoft
Dynamics GP and Microsoft Dynamics SL North America Customers
Customers who have been Lapsed for 2 Years or Less
|
|
Time Service
Plan has been
Expired beyond Anniversary
Date |
|
1-30 Days |
31 Days –
180 Days |
181 Days -
24 Months
|
>24 Months* |
Service Plan Re-enrollment
Pricing ~
|
Lapsed Re-Enrollment Fee |
WAIVED
|
WAIVED
|
WAIVED
|
REQUIRED
|
|
Enhancement |
16%
|
16%
|
16%
|
35%
|
|
Standard A |
18%
|
18%
|
18%
|
37%
|
|
Standard B |
25%
|
25%
|
25%
|
44%
|
|
Deluxe Support Service |
16% +
Deluxe
Support fee
|
16% +
Deluxe
Support fee
|
16% +
Deluxe
Support fee
|
35% + Deluxe support
support fee
|
| |
|
Service Plan Length |
12 Months
|
36 Months
|
36 Months
|
12 or 36 Months
|
|
Restore Protected List
Price |
YES.
Historical SLP
|
YES.
Historical SLP
|
NO
|
NO
|
|
New
Service Plan Start Date
|
Last
Historical Expiration Date |
Last
Historical Expiration Date |
Date of
Re-enrollment
|
Date of
Re-enrollment |
|
Payment Options |
Annual Billing |
N/A
|
YES. With signed 3-year
Agreement.
|
NO
|
N/A
|
|
Prepay |
YES
|
YES
|
YES
|
YES
|
|
Finance^ |
YES
|
YES
|
YES
|
YES
|
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^Re-enrolling customers are
pre-approved for Total
Solution Financing. Minimum
$3,000 order required for
2- or 3-year financing of
the 3-year service plan
agreement.
-
Re-enrollment
Offers
available
for
select
lapsed
ERP
customers
in the
US and
Canada.
Eligible
to
customers
with
service
plans
expired
24
months
or
less.
-
Expires
June
15,
2007.
-
No
other
service
plan
discounts
can be
used
with
the
3-year
re-enrollment
order.
-
Cannot
be
combined
with
the
Multi-Year
Renewal
Pricing
offer.
|
|
-
Product
Updates
and
Service
Packs.
Keep
your
solution
up-to-date.
Receive
and
install
the
most
recent
updated
to your
solution
-
Access
to
CustomerSource
and
Knowledgebase
for
online,
searchable
technical
database,
discussion
boards,
a
subscription
service,
news
and
more.
-
Protected
List
Price.
Control
expenses
with
straight-forward
pricing.
-
Transformational
Assurance.
Move to
future
versions
without
having
to
purchase
functionality
you
already
own.
-
Product
Advisory
Board
Survey.
Suggest
product
improvements
and new
features.
-
For
Support
Plans
•
Electronic
and
Telephone
Incidents
–
Support
from
Microsoft
technical
team.
•
Foundation
Library
seats –
Access
to
training
tutorials
that
cover
topics
across
your
total
solution.
•
Managed
Newsgroups
–
Connect
with
other
customers
on
topics
relevant
to
using
your
solution.
|
|
Regular Lapsed
Re-enrollment Pricing*
Customers who have been
Lapsed for 1 Year or Less
Subject to
change.
| |
Time Service Plan has been Expired beyond Anniversary Date
|
| 1 – 90 Days |
91 Days –
12 Months
|
>12 Months* |
| Service Plan Re-Enrollment Pricing~ |
Enhancement |
25% |
30% |
35% |
| Standard A |
27% |
32% |
37% |
| Standard B |
34% |
39% |
44% |
| Deluxe Support Service |
25% + Deluxe Support fee |
30% + Deluxe Support fee |
35% + Deluxe support support fee |
| |
|
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Need more information, please fill out the form below and an Account
Manager will contact you. Thank you.
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Through June, 2007 - Special re-enrollment
pricing for Lapsed Microsoft Dynamics® GP &
Microsoft Dynamics® SL customers.
With a three-year agreement, the lapsed
re-enrollment fee is waived for customers
lapsed 1-24 months. For customers
lapsed within the first 30 days past their
plan expiration date, the lapsed
re-enrollment fee is waived with an annual
agreement. Special terms and
conditions apply.
Expires June 2007
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