Fostering successful relationships with our customers and partners.

 


 

First Tech Direct specializes in selecting, implementing, deploying and managing Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SLMicrosoft Dynamics CRM (Customer Relationship Management) and PTC®'s (The Parametric Technology Corporation®) range of Product Lifecycle Management (PLM) solutions for discrete manufacturing companies.

First Tech Direct, a Microsoft Dynamics® managed partner, has led the Heartland Region in new customer additions, sales revenue and customer satisfaction.  As a result, First Tech Direct was named as one of the Top Three Finalists for Microsoft Dynamics Partner of the Year in the United States Region in 2008. Microsoft awarded First Tech Direct into their Inner Circle designation as one of the Top 1% of Microsoft Business Solutions Partners worldwide in 2006, 2008 and 2011. Also, awarded for the sixth consecutive year, Microsoft Dynamics Presidents Club which honors business solutions reselling partners whose commitment to customers is reflected in their business performance, high level of sales achievement and customer satisfaction. Accounting Technology awarded First Tech Direct as one of the Top 100 Select Pacesetters in 2010 and TOP 100 VARs in 2011.


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Living Essentials | Microsoft Dynamics GP Customer

"Microsoft Dynamics® GP 10.0 is a vast improvement over our previous system. The new solution provides a state-of-the-art business system that enables our firm to achieve excellence across its financial management and distribution operations, as well as within its customer service."

Liz Carter
Controller
Living Essentials

 

 

 

 

 

 

 

 

 

 

Toledo Mud Hens | Microsoft Dynamics CRM Customer

"Just 30 days after beginning to implement Microsoft Dynamics CRM Online, we took our first call in the call center. It blew everyone away."

Craig Whaley
CIO
Saab North America

Pentastar Aviation | Microsoft Dynamics GP Customer

"Our greatest need was to have a dynamic system that provided real-time financial data for our company and billing information for our customers. We needed the ability to obtain this information with very little manual intervention."

Laura Ferich
Accounting Manager
Pentastar Aviation

 

 

 

 

 

 

 

 

 

 

Bank of Ann Arbor | Microsoft Dynamics CRM Customer

"Everyone knows their opportunity pipeline. We can respond more rapidly to new competitive challenges and seize new market opportunities."

Alan Yost
Technical Analyst
Bank of Ann Arbor

MVP Collaborative | Microsoft Dynamics SL Customer

"While our profitability management has been
good for a while, it used to be very labor intensive.
With Microsoft Dynamics® SL - Solomon Desktop, we have been able to handle a 60% increase in sales this year with less financial staff... and project profitability remains strong."

Karl Siegert
Project Manager
MVP Collaborative

Saab North America | Microsoft Dynamics CRM Online Customer

"Just 30 days after beginning to implement Microsoft Dynamics CRM Online, we took our first call in the call center. It blew everyone away."

Craig Whaley
CIO
Saab North America

Best Western, Sterling Inn - Microsoft Dynamics GP Customer

"I would estimate that our accounting staff saves about 5 hours of every 40-hour week. As we grow, we expect that we will be able to take advantage of more of the software's capabilities and obtain additional time savings."

Lori Abbey
Controller
Best Western, Sterling Inn

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