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Fostering successful relationships with our customers and partners.


First Tech Direct specializes in selecting, implementing, deploying and managing Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics SL, and Microsoft Dynamics CRM (Customer Relationship Management) with offices in both Royal Oak, and Grand Rapids, Michigan.
 
First Tech Direct, a Microsoft Dynamics® managed partner, in its eight year life has led the Heartland Region in new customer additions, sales revenue and customer satisfaction.  As a result, First Tech Direct was named as one of the Top Three Finalists for Microsoft Dynamics Partner of the Year in the United States Region in 2008. Microsoft awarded First Tech Direct into their Inner Circle designation as one of the Top 1% of Microsoft Business Solutions Partners worldwide in 2006 and 2008. Also, awarded for the fifth consecutive year, Microsoft Dynamics Presidents Club which honors business solutions reselling partners whose commitment to customers is reflected in their business performance, high level of sales achievement and customer satisfaction. Accounting Technology awarded First Tech Direct as one of the Top 100 Select Pacesetters in 2008 and TOP 100 VARs in 2009.

 

Living Essentials | Microsoft Dynamics GP Customer

"Microsoft Dynamics® GP 10.0 is a vast improvement over our previous system. The new solution provides a state-of-the-art business system that enables our firm to achieve excellence across its financial management and distribution operations, as well as within its customer service."

Liz McLaury
Controller
Living Essentials

 

 

 

 

 

 

 

 

 

 

Toledo Mud Hens | Microsoft Dynamics CRM Customer

"With Microsoft Dynamics CRM, we can get the money in when we make the sale and send the sales order automatically to accounting. Nothing falls through the cracks."

Scott Jeffer
Assistant General Manager & Director of Marketing
Toledo Mud Hens Baseball Club & Toledo Walleye Hockey Club Assistant

Pentastar Aviation | MIcrosoft Dynamics GP Customer

"Since we implemented the Project Management series, we have been able to focus our time on running our business. Project Management allows us to efficiently collect time and expenses for each of our customers, making the billing process precise while presenting a more professional image to our clients."

Brady Bailiff
CFO
Pentastar Aviation

Bank of Ann Arbor | Microsoft Dynamics CRM Customer

"Everyone knows their opportunity pipeline. We can respond more rapidly to new competitive challenges and seize new market opportunities."

Alan Yost
Technical Analyst
Bank of Ann Arbor

MVP Collaborative | Microsoft Dynamics SL Customer

"While our profitability management has been
good for a while, it used to be very labor intensive.
With Microsoft Dynamics® SL - Solomon Desktop, we have been able to handle a 60% increase in sales this year with less financial staff... and project profitability remains strong."

Karl Siegert
Project Manager
MVP Collaborative

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